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    Restaurant Technology Articles

    • 4 Mistakes to Avoid When Buying a Restaurant POS System

      4 Mistakes to Avoid When Buying a Restaurant POS System There are a lot of different aspects to consider before purchasing a new POS system for your restaurant. Being that the entire staff and management team will rely on your POS system to run the daily operations and to track key metrics, it is an important investment and business owners should take the time to find the system that is going to be the right fit for their specific wants, operations, and b...
    • POS Career Openings

      Career Openings for Restaurant POS Industry Updated June 27th, 2017 -   Openings in Sales, Tech Support, Programming, Management and more. This page lists POS job openings that were either submitted to us, or that we have come across, and are subject to change without notice.  We make no representation as to actual availability or consistency with the title and accept no liability whatsoever.  Job seekers must conduct their own du...
    • Mobile Payment Migration Keeps Improving – Why Restaurants Should Keep Up

      Mobile Payment Migration Keeps Improving–Why Restaurants Should Keep Up Since the 2015 Liability Shift, the transition of the American payments ecosystem to being largely based on EMV transactions has gone along somewhat successfully. That trend is expected to continue, especially as more companies get onboard with accepting these types of purchases. The latest industry data shows that the vast majority of consumers use EMV cards on a regular basis and a ...
    • Restaurant POS Features and Options

      Restaurant POS Features and Options The following features and options are a compilation of several restaurant point of sale (POS) systems. Note which features and options are a must have for your restaurant and also note the nice to have features and options so you can make sure your restaurant POS system selection covers all the bases.  There are over twenty pages of features and options with a description of each, some are specific to the type of...
    • Restaurant POS and a Whole Lot More!

      Restaurant POS and a Whole Lot More! Use our “Restaurant POS and a Whole Lot More!” white paper to learn what a restaurant POS system can do for your restaurant. Choosing and purchasing a POS system is one of the most important decisions that you make as a restaurateur. And if you are like most, it is one of the last decisions you make before opening a new location. All the many other decisions you’ve had to make regarding décor, equipment and menus are u...
    • Is a Restaurant Cash Register all I Need?

      Is a Restaurant Cash Register all I Need? “Is a Restaurant Cash Register all I Need?” details the pros and cons of using a cash register instead of a POS system in your restaurant. For many restaurateurs, a cash register can provide all the sales analysis and cash control needed. Restaurant cash registers work well when there are only a few items or sales categories and no need for remote printing to the kitchen or other interfaces such as credit card pro...
    • Negotiate Your Restaurant POS System

      Negotiate Your Restaurant POS System You have defined your restaurant POS system hardware and software requirements and compared your restaurant POS system provider quotes.  Now it’s time to negotiate your restaurant POS system and we mean all aspects of your restaurant POS system terms, conditions, options and warranty with your selected restaurant POS system provider. If you have not already done so, it is a good idea to calculate your r...
    • Compare Restaurant POS Systems

      Compare Restaurant POS Systems After defining your restaurant POS system hardware and software requirements you are now ready to solicit demonstrations and quotes from qualified restaurant POS providers so you can compare restaurant POS systems. The terms and conditions of the restaurant POS provider quotes you receive will vary greatly. It is important that you compare them on an equal basis. POS providers typically try to make their quotes loo...
    • Define Your Restaurant POS System

      Define Your Restaurant POS System Defining your Restaurant POS system includes the hardware and software that your restaurant will need.  This is the important first step, without a good understanding of your POS requirements you will waste a lot of time investigating POS solutions that do not satisfy your needs.  You must have a good understanding of your POS requirements before you can request POS quotes from providers. Here are some things t...
    • Grubhub – Restaurant App for Mobile Ordering

      Grubhub – Restaurant App for Mobile Ordering There are dozens of Mobile Ordering Apps out there but the one I can stay consistently loyal to is Grubhub. No matter if I’m living in a restaurant mecca like Miami or visiting the small town I grew up in, Grubhub delivers. Grubhub makes it easy, maybe too easy to not leave the house or even pick up the phone. You can either go on the Grubhub website on your computer or download the App. You just have to type...
    • Top Selection of 25 Hospitality, Restaurant, QSR, Food Truck and Bar POS Case Studies

      Top Selection of 25 hospitality, restaurant, QSR, food truck and bar point-of-sale case studies Figuring out what type of point-of-sale system to buy for your food business is a process that requires time and study. We suggest skimming through this selection of twenty-five POS case studies to see what businesses similar to yours have learned – and benefit from their experience. Find out: What mattered to a third generation family owned bar and res...
    • 5 Key Factors Impacting EMV Migration

      5 Key Factors Impacting EMV Migration EMV technology has continued being introduced in the United States as a way to help prevent card-present fraud and to give consumers even more convenient and secure ways to pay for their goods and services. It is extremely important to develop an understanding of EMV and the potential impact that it may have on your business. Here are the 5 key factors that are impacting the migration to EMV: Merchant Preparedness:...
    • Customer Loyalty Systems for Restaurants are Indispensable

      Customer Loyalty Systems for Restaurants are Indispensable Creating a customer loyalty program is an excellent way for restaurants to keep their satisfied customers returning for future business. A customer rewards program is an asset for any restaurant, but how do you make the most of it? You need to determine how the program will best benefit the customer and your business, while exploring what types of rewards customers are looking for.

To help restau...
    • Waterproof Receipt Printers: Worth The Investment For POS

      Waterproof Receipt Printers: Worth The Investment For POS Several POS printer companies have now introduced waterproof printers for receipts; the best thing to happen to kitchens since the convection oven. While these hospitality printers have an obvious place in the kitchen, they are also winners in many different industries as standard POS printers, such as pharmacies, outdoor retail, healthcare, athletics, professional landscaping,&nbs...
    • “Big Data” Does Your Restaurant Need It?

      “Big Data” Does Your Restaurant Need It? “Without data you’re just another person with an opinion.” W. Edwards Deming, Data Scientist Big Data, promises to revolutionize the way businesses sell products and services, understand customers and optimize marketing campaigns.  How do restaurants utilize this Big Data and why should they? First, what is Big Data?  Big Data is made up of two different types of data and each can provide answers to...
    • SaaS Restaurant POS Pricing Comparison

      SaaS Restaurant POS Pricing Comparison Comparing SaaS Restaurant POS Systems is not as simple as we expected and a bit confusing to say the least! The information used for our SaaS Restaurant POS Pricing Comparison came from either the POS developer’s website, a company sales quote or was provided by the POS developer, the source for all pricing is clearly referenced for each brand. Before we get started, let’s be clear that POS Advice does not sell or...
    • Every Restaurant Needs EMV

      Every Restaurant Needs EMV to Protect Against Customer Fraud If you have upgraded to a working EMV reader and are dipping EMV eligible cards then this Every Restaurant Needs EMV to Protect Against Customer Fraud post is not for YOU! If you think your restaurant or bar is too small to get hacked, statistically the odds are in your favor that you probably will not be hacked, but that does not protect you from EMV customer fraud! If you think you are saf...
    • Millennials Marketing Tip

      Millennials are Using Re-loadable Debit Cards as a Budgeting Tool! Encourage Millennials to Use Your Prepaid Re-loadable Gift Card Like a Debit Card and Increase Your Profits! A TD Bank Survey published in April shows Millennials are using re-loadable debit cards as a budgeting tool. This is the generation facing mountains of student loan debt and double-digit unemployment. The report found, “Consumers recognize that a prepaid card can also help them spen...
    • BEFORE You Shop for a Restaurant POS

      Before You Shop for a Restaurant POS “Before You Shop for a Restaurant POS” will save you time, money and aggravation! The restaurant POS system is a critical investment for your restaurant. It is important that you understand “How Restaurant POS Systems are Sold” so you can make an informed purchase decision and maximize the return on your POS investment. Before You Shop for a Restaurant POS will give you the details on how the Restaurant POS indust...
    • Restaurant Technology Resources

      Restaurant Resource Guide The RIGHT Products and Services for Your Restaurant Needs Recommended Partners with Proven Track Records Take Advantage of Exclusive Offers and Online Discounts The Restaurant Resource Guide connects restaurateurs with business partners eager to help restaurants succeed.  The Internet is full of information, but the Restaurant Resource Guide provides preferred solutions from trusted providers.  These are establi...
    • Restaurant Video Library

      Restaurant Video Library Credit Card Merchant Processing Videos     Credit Card Analysis of your Merchant Processing Account (2:25) We know how the credit card processors operate and can assist you in determining your current rates and total cost for credit card processing.            What is EMV? (2:14)     Customer Payment by Credit Card at Tableside (0:57)     E-3 Credit Card Encr...
    • About Us

      POS-Advice.com About Us The restaurant POS (point of sale) system is critical to a restaurant’s overall operation and represents a significant investment with opportunities for long term benefits or disaster. Restaurant POS Advice was created to provide up to date, free, independent and unbiased restaurant POS information, resources, white papers and educational videos for restaurateurs so they can make an informed restaurant POS purchase decision. We ha...
    • Restaurant POS Is An Investment That Pays For Itself

      The correct Restaurant POS system, properly installed and programmed will quickly pay for itself and then keep on paying! We calculate this return of and return on your investment based on several ongoing factors which we will explain. Our ROI does not include the value of faster customer service, operational accuracy, management reporting benefits or the peace of mind that a restaurant POS control system provides. Today’s restaurant POS systems&nb...
    • Digital Restaurant Loyalty

      Why Loyalty Programs Matter Why Digital Loyalty is a Must Why Loyalty Programs Matter The punch card loyalty concept still works and has for years! Restaurant Loyalty has always been the foundation of restaurant marketing programs. Restaurant Loyalty Programs build brand loyalty and drive repeat business, currently 30% of all restaurants offer some form of loyalty program. According to the National Restaurant Association,...
    • Restaurant Online and Order Ahead Solutions Differ Greatly

      Customers love restaurant online and order ahead solutions for many reasons! They don’t have to wait for someone to answer the phone or spend time on hold waiting for someone to take their order, they are able to place their order when they want and confirm that the order is entered exactly the way they want it and they can pay for their order online so there is no hassle when their delivery arrives or they can just walk in and pick-up their order without ...
    • Restaurant Technology Directory

      Craig has a list, Angie has a list and now restaurants have their list. The Restaurant List is the ultimate technology directory for restaurants! The Restaurant Technology Directory is a complete restaurant technology directory of equipment, software, systems and solutions with access to manufacturers, developers, resellers and local providers. The Restaurant Software List also includes the latest mobile applications and mobile equipment manufacturers, di...
    • Restaurant Social Media and Mobile Marketing

      Restaurant Social Media and Mobile Marketing must be your restaurant’s marketing focus starting today. Social Media and Mobile Marketing is where and how new customers and guests find you. The days of looking for a restaurant in the Yellow Pages or calling the 411 operator are long gone! 95% of consumers are turning to the Internet to find local businesses and most of these consumers are searching from their smartphone. New restaurant custo...
    • Tabletop Tablet Ordering Systems A Casual Dining Must Have!

      Restaurants are undergoing a tech-based makeover with hungry customers using tablets and smartphones to get involved with all phases of their dining experience.  Tabletop Tablet Ordering Systems are a big part of the casual dining restaurant industry makeover and mobile revolution.  And this is a makeover, after their initial test of 5,000 tabletop tablets, Applebee’s is installing 95,000 more units!  Chili’s has ordered 45,000 uni...
    • Restaurant Employee Scheduling plus a Virtual Assistant

      Restaurant scheduling is a time consuming job that involves a number of employee related functions. The Restaurant Employee Scheduling plus a Virtual Assistant solution combines all these functions into one simple application. If you are still scheduling with paper or are using an Excel spreadsheet, this article is for you! Let me explain what a Restaurant Workforce Management System can do for you. Yes this applies to all restaurants and N...
    • Find the Best Restaurant POS System in 3 Easy Steps Free E-Book

      Find the Best Restaurant POS System in 3 Easy Steps is a Free E-Book guide for restaurant owners and managers considering a restaurant POS system. The Free E-Book is written by Bob Frazier, an experienced POS industry professional with over 20 years of hands on POS experience.  The guide demystifies and at times debunks, the process of buying a restaurant POS system by looking at each step without the confusion that so many POS sellers put ...
    • Restaurant Gift Cards Are Purchased Everyday, Not Just the Holidays!

      Sales of gift cards have risen from $80 billion in 2007 to a forecasted $118 billion this year, a 47% increase in five years, according to a new report by advisory company CEB TowerGroup. But more than $1 billion on gift cards still goes unredeemed annually, says Brian Riley, research director with CEB TowerGroup. Most restaurants sell gift cards for the holidays, but why not sell them everyday?  If you think gift cards only sell during the holi...
    • Restaurant Point-of-Sale Features & Options List

      Restaurant POS systems include many features, options and interfaces to automate restaurant operations, increase staff productivity and provide additional control with much better customer interaction. We’ll review available features, options and interfaces that should be consider for your restaurant.  Many of these can be added to existing restaurant POS systems and all should be considered when upgrading your existing system or purchasing a new res...
    • Liquor Monitoring Systems and Control of Your Liquid Assets

      Liquor monitoring systems and liquor control means different things to different people.  If you’re the owner of a bar or a restaurant with a bar, the cost of your liquid assets is always on your mind.  There is a lot more to it than your pour cost.  Who is taking the physical inventory of your liquid assets?  How often are physical inventories being taken?  Who is verifying the individual item counts and costs?  How are you c...
    • Free POS Forum Support For Restaurant Point of Sale Including Micros, Aloha,Tablet, RMS and more

      POS Forum in business since 2006, has been a leader in providing free POS support via the Internet.  The free POS Forum support discussion boards include POS information, POS hardware details, POS software reviews and POS software updates for restaurant POS users, retail POS users and POS support staff.  POSforum.net is THE place to meet and exchange valuable POS information, discuss POS issues, air POS questions and get POS answers.  A...
    • Restaurant POS – the Central Control Center

      The restaurant POS system is the central control center of the restaurant. The restaurant POS interfaces and controls all areas of the restaurant on a continuous basis 24-hours a day.  Everyone is involved with the restaurant POS system including: *  Staff *  Guests *  Management We will discuss why the restaurant POS is the critical component of every successful restaurant and what tasks the restaurant POS accomplishes for a restau...
    • Restaurant POS Purchase Guide

       Can you find the best Restaurant POS system in 3-steps?  YES you can with our free 3-step process! If you have the time and patience to do your homework, our Restaurant POS Purchase Guide will show you how. The selection and purchase of a restaurant POS system that is a perfect fit for your restaurant and will pay for itself in a matter of months is a realistic goal. HOWEVER, and this is a big caveat, if you don’t properly assess your...
    • Tablet Restaurant POS Systems

      Tablet Restaurant POS Systems are maturing quickly and are becoming a reliable solution for restauranteurs. Tablet Restaurant POS Systems include iPad Tablet POS systems, Android Tablet POS systems and Windows Based Tablet POS systems and these tablet systems typically rely on an “always on” Internet connection or an onsite PC with a wireless connection to function.  This limitation does not apply to most PC based systems or Windows based ta...
    • Restaurant Digital Video Displays

      Digital Signage, Menu Boards, Order Confirmation Boards, Customer Displays on POS terminals, Tablets and Smart Phones are all NOW!  It is NOW for all hospitality operations including:  Quick Service Restaurants  Table Service Restaurants  Fast Casual Restaurants  Coffee Houses  Sports Bars  and Nite Clubs The obvious places for restaurant Digital Video Displays include: m...
    • POS System Financing Options

      Of course the least expensive POS System Financing Option is CASH, but for those looking for an alternative, we have several financing options and a lot of valuable information for you! Probably one of the most popular POS System Financing Options is leasing.  Leasing is quick and easy.  Leasing usually requires a one page application with approval in 24 to 36 hours.  There are many leasing companies that will provide fu...
    • IP Cameras for Restaurants, Home and Office

      IP Cameras for restaurants, it all started with the VCR tape recorder in the back office capturing the camera information.  Of course this system only captured the camera information if someone remembered to replace the VCR tapes on a timely basis!  Next came storing of the camera information on a hard drive.  This worked extremely well since the daily VCR tapes didn’t have to be switched and finding recorded video was much ea...
    • Restaurant Online Ordering

      In today’s fast paced world your customers want to order from their iPhone, PC or smart phone and this is great for restaurants!  The customer browses your menu, selects their items, inputs their entire order including all necessary modifiers and at your option the customer pays for their order.  All this is done by the customer instead of by the restaurant staff! This means there is ZERO restaurant staff involved in the order pla...
    • Restaurant Kitchen Video Systems for Table Service

      Kitchen Video Systems have been used in Quick Service restaurants for many years while Restaurant Kitchen Video Systems for Table Service restaurants have not been available and table service restaurants have relied on paper tickets from remote order printers.  Remote order printers work fine for getting the order to the appropriate make station in the kitchen, but the paper ticket system relies on an expediter or chef to control order timing. Here’...
    • Smart Tax at the Bar with Tax Plus in the Dining Room

      For years bars have priced their drinks with sales tax included, mainly to speed up the payment process by eliminating dimes, nickels and pennies in the guest’s change. This pricing strategy also makes it easier for bartenders and cocktail servers to calculate the total for each order or round of drinks.  The problem is that the owner is paying the sales tax out of the drink price. The five dollar drink’s profit is five ...
    • Who is Paying the Credit Card Fee on Your Charged Tips?

      This is an important question since table service restaurants as an industry, average 80% of their sales paid by credit card while many fine dining establishments are close to 100%. This high volume of credit card transactions also creates a problem for restaurateurs paying the staff their charged tips at the end of the shift. With little cash being generated, the owner has to keep enough cash on hand to cover the daily charged tip pay outs. That’s a big...
    • Frequently Asked Point of Sale Questions

      Below are some of the most frequently asked questions.  Have a question? Feel free to This email address is being protected from spambots. You need JavaScript enabled to view it. document.getElementById('cloak80fbbd82afba108adf6aaf39179f6af9').innerHTML = ''; var prefix = 'ma' + 'il' + 'to'; var path = 'hr' + 'ef' + '='; var addy80fbbd82afba108adf6aaf39179f6af9 = 'bob' + '@'; addy80fbbd82afba108adf6aaf39179f6af9 ...
    • Fingerprint ID Readers A Valuable Restaurant POS Option

      Fingerprint ID readers a valuable restaurant POS option that is also cost effective and available for most restaurant POS (Point of Sale) systems. These units are used to validate an employee’s presence while clocking in or out of the restaurant POS system timekeeping module by requiring the employee to scan their fingerprint. This is huge, since it eliminates buddy-punching, which is another employee clocking their buddy in earlier or out later creating a...

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